Retailer FAQs
Ordering On Our Site
Please allow 2-3 business days to process your order. We ship via USPS or UPS Ground, depending on order size. Orders can take up to 8 days in transit. Delays due to weather events are not included in our estimated shipping time. Please allow an extra day in transit for UPS 2nd Day Air (US Customers only). Canadian orders are shipped via UPS & Canada Post and can take 21 to 28 days in transit.
Bulbs, Tubers, Roots and Plants ship separately from seed packet orders, directly from their growers. Please see the shipping chart for each on our website for more specific information. Kitchen & Garden Supplies may ship directly from their suppliers separately from seed orders.
Bulbs, Tubers, Roots and Plants ship separately from seed packet orders, directly from their growers. Please see the shipping chart for each on our website for more specific information. Kitchen & Garden Supplies may ship directly from their suppliers separately from seed orders.
Do you have a printed catalog?
Our catalog is online only; we do not have a print catalog. We invite you to see all our varieties with full descriptions and photos, gardening articles and great garden-to-table recipes on our complete online catalog: www.reneesgarden.com
Can I place an order through the mail?
We're sorry, we are unable to take mail-in orders at this time.
When will my order ship?
Please allow 2-3 business days to process your order. We ship via USPS or UPS Ground, depending on order size. Orders can take up to 8 days in transit. Delays due to weather events are not included in our estimated shipping time. Please allow an extra day in transit for UPS 2nd Day Air (US Customers only). Canadian orders are shipped via UPS & Canada Post and can take 21 to 28 days in transit.
Bulbs, Tubers, Roots and Plants ship separately from seed packet orders, directly from their growers. Please see the shipping chart for each on our website for more specific information. Kitchen & Garden Supplies may ship directly from their suppliers separately from seed orders.
Bulbs, Tubers, Roots and Plants ship separately from seed packet orders, directly from their growers. Please see the shipping chart for each on our website for more specific information. Kitchen & Garden Supplies may ship directly from their suppliers separately from seed orders.
What are your shipping charges?
See Ordering & Shipping for shipping charges and other ordering information.
Do you have quantity discounts?
We offer a 30% discount on orders with a minimum of 60 packets, or 50% discount on orders with a minimum of 200 packets, any combination of varieties. Choose your varieties and call us to get your discount and complete the order.
Is your trial garden open to the public?
Thank you for your interest in coming to see our trial garden. Unfortunately, the gardens are located in a residential area with extremely limited parking and we are not able to host visitors or give tours. However, we can heartily recommend the excellent self-guided tour you can take at the nearby University of California, Santa Cruz's Farm and Garden Project, where you can enjoy 4 acres of French intensive, raised beds of vegetables, herbs, flowers and fruit trees that have been organically grown there for 50 years. We donate quite a few of our seeds to these gardens every season, so you will see a lot of our varieties as well!
