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Retailer FAQs

Ordering On Our Site We are experiencing a high volume of early-season orders. Due to staffing shortages, winter storm delays and supply chain issues, please expect it to take 5-7 business days to process and ship your order and an additional 6-12 business days for delivery depending on your geographic location (18-28 days to Canada). We apologize for the delay, but rest assured we’re working hard to get your seeds to you as soon as possible! Shipping via UPS and USPS and normally takes from 6 to 12 business days.

Bulbs, Tubers, Roots and Plants ship separately from seed packet orders, directly from their growers. Please see the shipping chart for each on our website for more specific information. Kitchen & Garden Supplies may ship directly from their suppliers separately from seed orders.
Do you have a printed catalog? Our catalog is online only; we do not have a print catalog. We invite you to see all our varieties with full descriptions and photos, gardening articles and great garden-to-table recipes on our complete online catalog: www.reneesgarden.com
Can I place an order through the mail? We're sorry, we are unable to take mail-in orders at this time.
When will my order ship? We are experiencing a high volume of early-season orders. Due to staffing shortages, winter storm delays and supply chain issues, please expect it to take 5-7 business days to process and ship your order and an additional 6-12 business days for delivery depending on your geographic location (18-28 days to Canada). We apologize for the delay, but rest assured we’re working hard to get your seeds to you as soon as possible! We ship via UPS and USPS, which generally takes 6-12 business days (18-28 business days to Canada). For UPS 2-Day shipping, allow an extra day in transit.

Bulbs, Tubers, Roots and Plants ship separately from seed packet orders, directly from their growers. Please see the shipping chart for each on our website for more specific information.

Kitchen & Garden Supplies may ship directly from their suppliers separately from seed orders.

We ship Monday through Friday, but not on weekends. Sorry, we cannot change or cancel an order after it has been submitted. We accept all major credit cards.
What are your shipping charges? See Ordering & Shipping for shipping charges and other ordering information.
Do you do custom seed orders? We have years of experience creating beautiful custom seed packets for weddings, promotions and many kinds of special projects. We can offer a variety of different choices for your special event. See Options.
Do you have quantity discounts? We are not currently offering quantity discounts.
Is your trial garden open to the public? Thank you for your interest in coming to see our trial garden. Unfortunately, the gardens are located in a residential area with extremely limited parking and we are not able to host visitors or give tours. However, we can heartily recommend the excellent self-guided tour you can take at the nearby University of California, Santa Cruz's Farm and Garden Project, where you can enjoy 4 acres of French intensive, raised beds of vegetables, herbs, flowers and fruit trees that have been organically grown there for 50 years. We donate quite a few of our seeds to these gardens every season, so you will see a lot of our varieties as well!

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