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Retailer FAQs

Do you have a printed catalog? Our catalog is online only; we do not have a print catalog. We invite you to see all our varieties with full descriptions and photos, gardening articles and great garden-to- table recipes on our complete online catalog: www.reneesgarden.com.
Can I place an order through the mail? Yes indeed! To order by mail, we offer 2 options.
#1. If you want to order online, but wish to pay by check or money order: Complete your order online and at checkout, select “check or money order” as your payment method. We will provide our mailing address, so you can send us a check or money order. On receipt of your payment, we will send your order promptly.
#2. To order completely by mail: Print our Mail in Order Form and send it to us with your check or money order payment. To help you make your choices off-line, you can print out and review our Seed Variety Descriptions Brochure.
When will my order ship? We ship to US and Canada only. We will fill your order within 1-2 business days of receipt and ship via USPS, which can take up to 5-7 business days (12-14 business days to Canada).
Note: Tubers, Roots and Plants ship separately, direct from their growers, separately from seed orders. Onion plants begin shipping in Jan, others Mar-May.
We ship Monday through Friday, but not on weekends. Sorry, we cannot change or cancel an order after it has been submitted. We accept all major credit cards.
What are your shipping charges? See Ordering & Shipping for shipping charges and other ordering information.
Do you do custom seed orders? We have years of experience creating beautiful custom seed packets for weddings, promotions and many kinds of special projects. We can offer a variety of different choices for your special event. See Options.
Do you have quantity discounts? We offer a 30% discount on orders with a minimum of 60 packets, or 50% discount on orders with a minimum of 200 packets, any combination of varieties. Choose your varieties and call 1-888-880-7228 to get your discount and complete the order.
Is your trial garden open to the public? Thank you for your interest in coming to see our trial garden. Unfortunately, the gardens are located in a residential area with extremely limited parking and we are not able to host visitors or give tours. However, we can heartily recommend the excellent self-guided tour you can take at the nearby University of California, Santa Cruz's Farm and Garden Project, where you can enjoy 4 acres of French intensive, raised beds of vegetables, herbs, flowers and fruit trees that have been organically grown there for 50 years. We donate quite a few of our seeds to these gardens every season, so you will see a lot of our varieties as well!