Renee's Garden Seeds

Customer Service Policies
 

No GMOs: We do not sell treated seed nor genetically modified seed,
and are one of the original companies to sign the "Safe Seed Pledge".

seed packetsOur Guarantee:
We guarantee our seeds; you must be fully satisfied with them. If you are dissatisfied for any reason, return the seed packet with a short note of explanation within six months of purchase. We will be glad to refund the purchase price or replace the seed, whichever you wish. Our warranty is in lieu of all other warranties and is limited to the purchase price of the seed.

Please open your order immediately and check against your emailed order receipt to make sure that you have received all items. Notify our Customer Service Department at customerservice@reneesgarden.com  or 1-888-880-7228 should there be a problem so that we may correct your order.  

In the rare event that a variety is sold out or unavailable for horticultural reasons, we will contact you as soon as possible so that you may make an alternate selection. Prior to use, seed packets should be stored in a dry spot, away from direct sunlight in a temperature range of 65F to 75F.

Shipping and Handling via First Class Mail (US and Canada only)
$7.00 additional for Priority Mail (US only) Select priority mail in shipping and handling dropdown box at final checkout.

USA Shipping and Handling

CANADIAN Shipping and Handling

          $1.00 - $5.00

3.25

 

Up to $10.00:

6.95

$5.01 to $10.00

4.95

 

$10.01 to $25.00

7.95

$10.01 to $25.00

5.95

 

$25.01 to $40.00

8.95

$25.01 to $40.00

6.95

 

$40.01 to $60.00

9.95

$40.01 to $60.00

8.95

 

$60.01 to $100.00

11.95

$60.01 to $100.00

10.95

 

$100.00 to $150.00

13.95

$100.00 to $150.00

12.95

     

$150.01 or more

10% of order total

 

$150.01 or more

10% of order total

Privacy Policy:
Renee's Garden is committed to respecting the privacy of our customers. Personal information that you provide when ordering on our website such as name, telephone number and email address is used only for customer service regarding your order. We do not sell trade or share this information with any other company. For our gardening friends who choose to receive Renee's email newsletter, rest assured we do not share, rent, or sell your email address to outside companies or agencies. You can be excluded from receiving this email should you so choose. 

Security:
Renee's Garden is fully secured with 256-bit Secure Sockets Layer (SSL) technology that encrypts your credit card information, backed by a SSL Server Certificate to ensure security and privacy. When you checkout, your payment information is immediately encrypted and passed through to Authorize.net - a highly reputable and fully secured merchant services company - for bank verification. When your order is processed, all such information is removed, so your credit card must be re-submitted each time you make a purchase.

Copyright
All website design, illustrations, photography, text and graphics are the exclusive property Renee's Garden and may not be reproduced or used for any purpose other than order placement without prior permission from Renee's Garden. Packet designs are trademarked.

Contact Us
Renee's Garden seed packets
Renee's Garden Seeds are available online and at fine independent nurseries and garden centers. We do not have a print catalog. Call us toll free at 1-888-880-7228 for a garden retailer near you that carries our seeds.

Renee's Garden Seeds
6060 Graham Hill Rd.
Felton, CA 95018
1-888-880-7228    Mon-Friday  9AM-5PM  PST
FAX: 1-831-335-7227

customerservice@reneesgarden.com.